Return & Refund Policy

Last Updated: June 2, 2026

At Sree Culture Studio, we want you to be happy with your purchase. If you are not completely satisfied, please review our return policy below.

Return Eligibility

"Customers must notify us within 24 hours of delivery to initiate a return, and items must be returned within 7 days."

To qualify for a return, items must:

• Be unused, unworn, and unwashed

• Be in original condition

• Have all original tags attached

• Be returned in the original packaging where possible

• Not show signs of wear, damage, stains, perfume, deodorant, or alterations

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items cannot be returned:

• Customized or made-to-order products

• Altered or stitched garments

• Sale, clearance, or discounted items

• Gift cards

• Products marked as non-returnable on the product page

Return Request Process

To request a return, please contact us within 24 Hr's of receiving your order at:

Email: sreecsllc@gmail.com,  📞:+17325580798

Please include:

• Order number

• Name used for the order

• Reason for return

• Photos (if applicable)

Returns sent without prior approval may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was delivered

• The item arrived damaged

• The item received differs significantly from the item ordered

We recommend using a trackable shipping service, as we are not responsible for returns lost during transit.

Inspection and Approval

Once your return is received, we will inspect the item and notify you regarding approval or rejection of your return request.

Items that do not meet our return requirements may be returned to the customer at the customer's expense.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days after approval for the refund to be processed. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photographs of the issue.

We will review the claim and, where appropriate, provide a replacement, store credit, or refund at no additional cost.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please place a new order after your return has been approved.

Contact Us

For return-related inquiries, please contact:

Sree Culture Studio

Email: [sreecsllc@gmail.com]

Phone: [+1 7325580789]